Our Partners

“Bastion continue to provide a insurance solutions that are second to none. A solid comprehensive cover combined with an easy platform makes it an ideal solution for our Resellers. Devicecover enables them to quote in seconds and complete a sale in minutes and all without any paperwork or fuss. Since we have launched with Bastion there has been no negative feedback relating to the claims process – AT ALL. This is crucial for building trust in insurance with resellers and customers. As a result, the numbers continue to grow across our reseller base”

“We have enjoyed a continued strong and stable relationship with John and all of the support team over at Device Cover. Their response is always rapid and comprehensive.   The service levels are high, the processes are effective and the team professional and knowledgeable – which is exactly what we want from our Suppliers and Partners   A pleasure to deal with and we look forward to more of the same in the coming years.”

“We have found the Devicecover product excellent for us as a multi-site and call centre retailer. Their insurance proposition offers comprehensive cover and has given our staff the confidence to sell large volumes without any concerns over service levels for our customers. The portal is easy to understand for our many staff and there is no paperwork which makes for a swift sales process in our stores. The cover provided is excellent value when compared with other insurers and the commission report helps us track staff payments easily. We also enjoy an excellent interaction with the team at Devicecover with regular training and on-site review visits to keep us fully up to speed”.

“After searching for the best insurance solution for our customers for months without any meaningful success, we approached the team at Bastion/Devicecover. They took the time to understand our requirements and then had a mocked-up solution and web pages in my Inbox within 2 hours of leaving my office. Since then we have developed and refined the solution with the Bastion team so that any customer buying a handset from Mazuma is offered insurance in a simple and swift way during the purchase journey. We don’t even hear about our claims as they are handled quietly in the background and as such, we’re delighted to work with them and recommend them as a Partner”.

"After a number of bad experiences we have found our ideal solution to device insurance with Bastion/Devicecover. The cover they offer is comprehensive and the portal is logical and intuitive. It is simple to produce a quotation and then make a sale. Claims are settled promptly and without quibble to our customers satisfaction. On the few occasions we have needed more involved Partner Support, the Sales Director, John Fannon has personally called in to see us and been available immediately with expert advice.  Please thank all your colleagues for their friendly, professional  support”

“Bernie and the back-office team at Devicecover have been superb in helping us launch Gadget Insurance into our business. We have received plentiful on-site support and training for our teams and we find the product itself offers excellent value and cover for our customers – particularly when compared with other insurance we have used in the past. Devicecover sales are building well now and the product is firmly established as a valuable part of the offering that we present to our customers. We look forward to growing the business and protecting our customers as we go forward”.